Legal
Privacy Policy
Last updated: 5 November 2026
ATC Traffic Pty Ltd (“ATC Traffic”, “we”, “us”) respects your privacy. This policy explains how we collect, use, store and share personal information, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
Depending on how you deal with us, we may collect:
- your name, company, job title, phone number and email address
- details of your enquiry, project or site, including addresses, dates, drawings and other documents you send us
- for job applicants, your work history, qualifications, tickets and licences, availability and the information in your CV
- records of our communications with you
- technical information when you visit the site, such as your IP address, browser type, pages viewed and the date and time of your visit
We do not ask for sensitive information through this site, such as health or identity documents, and we ask that you do not include it in an enquiry unless we request it for a specific purpose.
How we collect it
We collect personal information when you fill in a form on this site, email or phone us, apply for a role, deal with us as a customer or supplier, or visit the site. Website forms are handled by Gravity Forms within our website. Career registrations are collected through a third-party form service (Fillout). Some enquiry details may be recorded in our business systems, including Airtable, so the right team can follow up.
Why we use it
We use personal information to:
- respond to enquiries and prepare quotes, traffic management plans and permit applications
- deliver, manage and invoice our services
- assess job applications and contact candidates
- send news or updates you have asked to receive, which you can stop at any time
- keep our records, meet our legal and safety obligations, and improve our website and services
Who we share it with
We share personal information only where needed to do the things above. This can include:
- road authorities, councils and principal contractors, where it is needed for a plan, permit or job
- service providers who support our business, such as website hosting, email, form and data storage providers, and IT support
- our professional advisers, insurers and, where required, regulators or law enforcement
Some of our service providers store data outside Australia, including in the United States. Where this happens we take reasonable steps to ensure your information is handled in a way consistent with Australian privacy law.
We do not sell personal information.
Cookies and analytics
This site uses cookies and similar tools to make it work and to understand how it is used. We use Google Analytics to collect aggregated information about visits to the site. We also use the Meta Pixel (Facebook and Instagram) and the LinkedIn Insight Tag to measure how our advertising performs and to show relevant ads to people who have visited the site. These services may set cookies and receive information such as the pages you view, your browser and your IP address.
You can disable cookies in your browser, change your ad preferences in your Facebook, Instagram or LinkedIn settings, or opt out of Google Analytics with Google’s opt-out browser add-on. Some parts of the site may not work as intended without cookies.
Storage and security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure, including access controls on our systems and secure hosting for this site. We keep information for as long as it is needed for the purposes above or as required by law, and then take reasonable steps to destroy or de-identify it.
Access and correction
You can ask us for access to the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within a reasonable time. In some cases we may need to verify your identity first.
Complaints
If you have a concern about how we have handled your personal information, please contact us first and we will investigate and respond. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.
Changes to this policy
We may update this policy from time to time. The current version will always be published on this page.
Contact us
Privacy enquiries: ATC Traffic Pty Ltd, Factory 3B, 97-107 Canterbury Road, Kilsyth VIC 3137. Phone (03) 9739 5880, or see our contact page.